Privacy Policy

Introduction

Sirrus Computers Ltd (referred to as “we”, "us" or "our" in this website privacy policy) respects your privacy and is committed to protecting it by complying with this policy.

This privacy policy sets out the basis on which any personal data we collect from you or a third party, or that you provide to us, will be processed by us, including any data you may provide when you test your Security or click on the contact us button.

Who we are

We are the data controller for the purpose of the Data Protection Act 2018 (the “Act”).

Information we may collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data includes first name, maiden name, last name, username or similar identifier.

Contact Data, email address and telephone number.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data includes preferences, feedback and survey responses.

Usage Data includes information about how you use our website sirruscomputers.com (“Our Site”), products and services.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your identity, contact by filling in forms or by corresponding with us by, phone, email or otherwise.

Automated technologies or interactions. We automatically collect technical data about your equipment, browsing actions and patterns as you use Our Site. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.

Third parties or publicly available sources. We may receive personal data about you from various third parties such as analytics providers or publicly available sources such as Companies House.

Where we store your personal data

We may process and store personal data that you provide to us on our internal and external third party hosted systems.

Unfortunately, the transmission of information via the internet is not completely secure.

Although we will do our best to protect your personal data, where you provide us with your information, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We may use information held about you in all or any of the following ways:

to ensure that content from Our Site is presented in the most effective manner for you and for your computer;

to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes or where we have a legitimate interest for contacting you;

to carry out our obligations arising from any contracts entered into between you and us;

to allow you to participate in interactive features of our service, when you choose to do so;

and to notify you about changes to our service. If you are an existing client, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous service provided to you.

If you are a new or prospective client, we will contact you by electronic means only, where you have consented to this or where we have a legitimate interest for contacting you.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosure of your information

We may disclose your personal information to any body corporate, limited liability partnership or partnership that is associated with us.

We may also disclose your personal information to third parties in any or all of the following circumstances:

in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our clients will be one of the transferred assets; or

if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of use and other agreements; or to protect the rights, property, or safety of ours, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to:

- request access to your personal data by submitting a “subject access request”. We will send you a copy of the personal data we have about you for you to check, and you may request correction of any incomplete or inaccurate data we hold.

- request erasure of your personal data where there is no good reason for us to continue to process it, where we may have processed your personal data unlawfully, or where we are required to do so to comply with local law. Please note that we may not always be able to comply with such requests at the time of your request for specific legal reasons which will be notified to you.

- request to restrict the processing of your personal information if you believe that:

o   any of the information that we hold about you is inaccurate;

o   we no longer need to process your information for the purposes for which it was provided, but you require the information to establish, exercise or defend legal claims;

o   we are not using your information in a lawful manner.

- request the transfer of your personal data to you or to a third party, if technically feasible. We’re not responsible for any such third party’s use of your information, which will be governed by their agreement with you and any privacy statement they provide to you. Please note that this right only applies to data that is being processed electronically.

- withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

- ask us not to process your personal data for marketing purposes any time. We will usually inform you (before collecting your data) if we intend to disclose your information to any third party for such purposes - you can exercise the right to prevent such processing by checking certain boxes on the forms we use to collect your data.

- regarding automated decision making such as profiling, be informed, prevent such a decision being made, and/or ask us to reconsider the decision or to take a new decision on a different basis. Our Site does not engage in decision making solely by automated means.

You can exercise the rights above at any time by contacting us using the information set out in the contact details section.

Fees to access information

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).

However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

Time limit to respond

We try to respond to all legitimate requests within one month.

Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

International transfers

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

How long will we use your personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Contact

If you have any questions about this privacy policy or our privacy practices, please contact support@sirruscomputers.com

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.